May 8, 2013

An error occurred while initializing or loading an AddIn . . .

I received this error after a new install of GP2013 on my laptop.  Not having yet installed any of the AddIns, it was a bit confusing.  I reviewed the Windows log and it referred to a Communicator conflict.  Jonathan Fear of Microsoft helped me with the tip to resolve - delete the Microsoft.Dynamics.GP.Rtc.dll that resides in the GP2013 folder.  I'm guessing there was a conflict with the latest version of Windows Live Messenger/Skype because I had installed GP2013 prior to converting Live Messenger to Skype and didn't encounter this error.

* Click image to enlarge

Thanks for the help Jonathan!

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