The answer to this question is - you don't. If you lose the password and can't remember it, you're stuck. A call to Microsoft is required to help. However, there is a work-around. If you have the FW company setup in FRx, login to the FW company as Administrator. The Admin password in the FW company is blank (unless you change it). Once in as Admin, you can make changes in your production companies also, not just the FW company.
3 comments:
I had a customer recently with this issue, and for all things we had to do, we ended up calling MS for "The password of the day" to the FRx team.
unfortunately this company was so security obsessed so they changed all default passwords too bad they only relied on 1 person to know it and was not available, after more than a year this was setup.
Great one Frank!!
Thanks Francisco - it was pretty much the same situation with my client. My brain finally clicked into gear and I tried going thru the FW company to gain access to Admin functions. Lo and behold, it worked!
Thanks Frank!
I have would save my FRx Password of the day along with the date in a note. Then would changed the system date to the day. Avoiding a call to Microsoft.
I like this solution better.
Perry Smith
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